The Credit Operations Associate supports the Credit Manager by administering credit qualifications, enforcing collection policies, and managing customer payment relationships to minimize financial exposure and ensure operational accuracy.

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Essential Duties and Responsibilities:

Reporting to the Credit Manager, head of the Credit Department, the Credit Operations Associate will support all credit and collection activities.

Responsibilities include but are not limited to the following:

• Administer credit qualification processes and establish recommended credit limits
• Monitor and enforce Credit Policies and Procedures around collections, payments, etc
• Provide reporting visibility of exposure to sales team and management
• Meet with customers regularly regarding payment status
• Liaise with external counsel as needed on collection efforts
• Assist management with additional supporting functions as needed
• Must be able to work the hours necessary in order to complete various tasks on time

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‍Competencies:

• Must possess strong communication and analytical skills
• Proficient in Microsoft office products with strong skills in excel
• Must be able to work independently and across the various teams at Iron Sheepdog
• Strong organizational skills with attention to detail and a high level of accuracy
• Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Excellent customer service skills

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Critical Success Factors:

• To perform this job successfully, an individual must be able to perform each essential duty as defined above and by management 

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Qualifications:

• Bachelor’s degree in Accounting, Finance or General Business
• At least 5-7 years of credit experience (Underwriting and collections management)
• Knowledge of construction and related industries a plus
• Quickbooks experience is a plus

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‍Total Rewards Package:

Iron Sheepdog is committed to offer a competitive compensation and benefits package to include salary, bonus, 401k,  health care, dental, paid time off and much more.

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Equal Opportunity Employer:

Iron Sheepdog is an equal opportunity employer and prohibits against the discrimination against all candidates. 

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Iron Sheepdog is hiring a Customer Success Manager.

As a Customer Success Manager at Iron Sheepdog, you aren't just "managing accounts" - you are the bridge between cutting-edge technology and the dirt-moving world. You will lead the charge in onboarding new brokers and clients, ensuring they don't just use our platform, but master it to drive their own business growth. We’re looking for a high-energy, project-management-minded professional who thrives on building relationships and isn't afraid to get their boots a little dirty to ensure a project’s success.

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Essential Duties and Responsibilities

To ensure success in this role, you must proficiently execute each essential duty. The following requirements delineate the requisite knowledge, skills, and abilities. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• Master the Platform: Become an expert in the ISD mobile and web ecosystem to provide immediate, high-level support to clients, brokers, and haulers.
• Drive Onboarding & Adoption: Lead the end-to-end integration of new accounts, providing hands-on training until users reach full proficiency.
• Field Operations & QC: Spend time where the work happens. You’ll conduct daily "work-in-progress" inspections to ensure our technology is accurately supporting the construction schedule and load cycle efficiency.
• Be the Voice of the Customer: Collaborate across Sales Engineering, and Accounting to translate field feedback into platform improvements.
• Data Integrity: Review task reports (hourly, tonnage, cubic yard) to ensure tickets match reality, facilitating seamless billing and dispute resolution.‍
• Continuous Education: Keep our partners updated on new features, ensuring they always see the maximum value of the ISD application.

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Skills and Qualifications

Competencies

To achieve success in this role, the individual should demonstrate the following competencies:

Iron Sheepdog Platform Proficiency

Rapidly acquire operational proficiency with the mobile application and web browser. This knowledge must be applied to the benefit of clients, brokers, and operators. The ideal candidate will possess a comprehensive understanding of the platform and address all inquiries from any user.

Customer Expertise

Customer service skills shall include the ability to empathetically identify and understand the needs of the client and develop creative solutions to address their concerns. Acquire a foundational understanding of construction operations and processes.

Team Communication

A primary responsibility of this role is to serve as the training liaison between clients and the company. This requires exceptional written and verbal communication skills.

Strategic Perspective

Evaluate the overall business within the context of key factors such as market opportunity, competitive advantage, and resource allocation.

Problem Solving

Foster open communication; address difficult situations; maintain objectivity. Identify and resolve problems in a timely manner; gather and analyze information effectively; develop alternative solutions; facilitate collaborative problem-solving; employ logical reasoning, even when addressing sensitive topics.

Decision Making

Make decisions that optimize outcomes for both the individual and ISD. Decisions should be made rationally, based on thorough research of alternatives and understanding of potential consequences. Effective decision-makers consult others when appropriate and leverage knowledge, data, and opinions to inform final decisions.

Communication

Articulate ideas and thoughts verbally and in writing; demonstrate active listening and comprehension; maintain adequate information flow; select and utilize appropriate communication methods. Communicate clearly and persuasively in both positive and negative situations; actively listen and seek clarification; respond effectively to inquiries; participate constructively in meetings. Write with clarity and accuracy; edit work for spelling and grammar; adapt writing style to diverse needs; present numerical data effectively; demonstrate the ability to read and interpret written information.

Teamwork/Collaboration

Establish and maintain effective relationships; exhibit tact and consideration; work collaboratively in group settings; proactively resolve conflicts; demonstrate objectivity and openness to others' perspectives; provide and receive feedback constructively; prioritize team success over individual interests; support the success of all team members.

Proactive Ownership 

You don’t wait for an invite to help; you see a gap in a process and you close it. Exercise initiative and a willingness to independently accomplish tasks. Taking initiative inherently involves embracing a degree of risk.

Attendance

Maintain consistent work attendance and punctuality; ensure work responsibilities are adequately covered during absences; arrive at meetings and appointments on time.

Travel

Travel is required, as necessary. Short-term travel (2–3 days) for events and on-site training.

Reasoning Ability

Exhibit the ability to solve practical problems and manage diverse concrete variables in situations where standardized procedures may be limited. Demonstrate the capacity to interpret various instructions presented in written, oral, diagrammatic, or schedule formats.

Computer Skills

Expertise in Google Docs and Sheets.. Competence in web browsing and adaptation to emerging technologies. Utilize technology to enhance productivity and maintain updated technical skills.

Education and/or Experience

Possess 3-5 years of experience in implementation, training, and/or project management, or a related role within the construction or related industry.

Physical Demands

The physical requirements delineated herein are representative of those that must be fulfilled by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described herein are representative of those encountered by an employee while performing the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to moving mechanical parts and outdoor weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is typically loud.

Position Type/Expected Hours of Work

This is a full-time position. Regular workdays and hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional early morning, late evening, and weekend work may be required as dictated by job duties.

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This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Join the Future of Fleet Management

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Iron Sheepdog is not just revolutionizing the short-haul trucking industry; we’re building the future of it with our innovative fleet management platform. We’re experiencing rapid growth and are on the hunt for a talented and motivated Software Engineer to join our dynamic and fully remote engineering team. If you’re a full-stack developer passionate about building scalable, user-friendly applications and are energized by the prospect of integrating cutting-edge AI into our development and product, we want to hear from you!

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Role Objectives: Developing Tomorrow's Solutions

As a Software Engineer at Iron Sheepdog, you won’t just be developing and maintaining our web and potentially mobile applications – you’ll be instrumental in shaping our AI-powered future. You will be expected to contribute to all stages of the software development lifecycle, from planning and design to implementation and deployment, with a keen eye towards leveraging the latest advancements in artificial intelligence. This role offers the exciting opportunity to take ownership of significant projects, collaborate closely with other forward-thinking engineers, and contribute to the evolution of our technology stack.

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Responsibilities

• Design, develop, and maintain intelligent features for our React-based web application and Node.js backend, with an emphasis on future AI integrations.
• Collaborate with product managers, designers, and other engineers to define and implement project requirements, exploring how AI can enhance user experience and efficiency.
• Take ownership and lead the development of epics and other medium to large-sized projects, coordinating with other remote team members and championing the exploration of AI-driven solutions.
• Write clean, well-documented, and testable code, with an understanding of best practices for AI/ML integration.
• Participate in code reviews to ensure code quality and knowledge sharing, including discussions around AI implementation strategies.
• Troubleshoot and resolve bugs and performance issues across the stack, with an eye towards how AI can assist in diagnostics and preventative measures.
• Contribute to the ongoing efforts to upgrade our technology stack, including the potential migration to TypeScript and NextJS or similar frameworks, with consideration for AI compatibility and optimization.
• Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives, actively contributing ideas on how AI can improve our development workflow.
• Stay up-to-date with the latest industry trends and technologies, with a particular focus on advancements in AI and machine learning and their potential applications within our domain.
• Contribute changes to our react-native mobile application (bonus if experienced).

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Skills and Qualifications
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• 3+ years of professional full-stack software development experience.
• Strong proficiency in JavaScript and experience with modern JavaScript frameworks, particularly React.
• Solid understanding of Node.js and backend development principles.
• Experience working with databases (e.g., NoSQL databases like those used with Firebase, and SQL).
• Familiarity with RESTful APIs.
• Experience with version control systems (e.g., Git).
• Excellent problem-solving and analytical skills, with an intellectual curiosity about the potential of AI.
• Strong communication and collaboration skills, with experience working effectively in a remote team environment and a passion for discussing innovative technologies like AI.
• Ability to take initiative and work independently, with a proactive mindset towards learning and implementing new AI concepts

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Additional Skills are a Bonus
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• Experience with TypeScript.
• Familiarity with NextJS or similar server-side rendering frameworks.
• Experience with React Native for mobile application development.
• Experience with Firebase and Google Cloud Platform (a strong foundation for leveraging Google’s AI services).
• Understanding of CI/CD pipelines.
• Exposure to or a strong interest in Artificial Intelligence and Machine Learning concepts and their application in software development.

Why Join Us?
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• Be part of a growing and innovative startup that is not just transforming the short-haul trucking industry but is poised to lead it into an AI-powered future.
• Work on a cutting-edge fleet management platform with a talented and passionate team that is excited about exploring and implementing value-add solutions.
• Enjoy the flexibility of a fully remote work environment where innovation and forward-thinking are highly valued.
• Take ownership of impactful projects and contribute directly to the company’s success.
• Opportunity to grow your skills and contribute to the evolution of our technology stack, with dedicated time and resources to explore and implement AI technologies.

If you’re a talented full stack engineer passionate about creating cutting-edge solutions, join us in revolutionizing fleet management for the fintech and construction industry. Apply today!

Equal Opportunity Employer:

Iron Sheepdog is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Iron Sheepdog is looking for a driven, relationship-focused Sales Representative to help grow our broker network and expand our presence in key construction and trucking markets.

This role is built for someone who knows how to open doors, build trust, and move opportunities forward. You’ll be responsible for identifying and developing new broker relationships, growing activity in assigned markets, and helping qualified prospects understand how Iron Sheepdog can support their business through technology, operations, and financial solutions.

If you’re competitive, self-motivated, and energized by building something in the field, this is an opportunity to join a fast-growing company and play a direct role in scaling the ISD Broker Network.

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Position Summary

The Sales Representative will be responsible for developing new business opportunities, managing a pipeline of broker prospects, and helping expand Iron Sheepdog’s footprint across targeted submarkets. This person will work closely with sales leadership, customer success, marketing, and operations to identify the right prospects, move deals through the pipeline, and support successful onboarding into the network.

This is a high-accountability role for someone who can prospect, qualify, pursue, and close while representing the brand with professionalism and energy, while also helping existing brokers grow their business within the Iron Sheepdog Broker network through stronger contractor relationships, increased truck activity, and expansion into new opportunities and markets.

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What You’ll Do

Prospect & Build Pipeline
Identify and pursue new broker opportunities in assigned markets and submarkets. Build and maintain a healthy pipeline of qualified prospects through outreach, networking, referrals, events, and market research.

Develop Relationships
Build trust with broker owners, dispatchers, and market decision-makers. Understand their business, challenges, and growth goals, and position Iron Sheepdog as a valuable long-term partner.

Manage the Sales Process
Own opportunities from first conversation through qualification, pursue plan, close, and implementation handoff. Keep pipeline activity organized and up to date in the CRM.

Drive Market Growth
Help expand density within existing markets while supporting strategic entry into new submarkets. Stay close to market activity, contractor opportunities, broker movement, and competitive dynamics.

Collaborate Cross-Functionally
Work with leadership, customer success, credit, and operations to ensure the right opportunities are being pursued and new brokers are positioned for success.

Represent the Brand
Serve as a strong field representative for Iron Sheepdog in meetings, events, association activity, and day-to-day interactions. Communicate with confidence, professionalism, and consistency.

Support Expansion Goals
Contribute ideas around market development, broker recruiting strategies, local partnerships, and regional growth initiatives that support broader company goals.

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Who You Are

Relationship-Driven: You are well connected across the construction ecosystem — including contractors, producers, materials suppliers, and service partners — and know how to build credibility, earn trust, and create lasting business relationships.

Competitive and Self-Motivated: You like to win, take ownership of your market, and don’t need constant direction to stay moving.

Organized and Accountable: You manage your pipeline, follow through on next steps, and understand that disciplined CRM activity matters.

Strong Communicator: You can clearly explain value, ask good questions, and adapt your message to different audiences.

Growth-Minded: You want to improve, develop your craft, and grow within a company that is scaling.

Field-Oriented: You’re comfortable being in the market, traveling as needed, and staying close to the people and activities that drive results.

Tech-Savvy: You are comfortable working across modern business and marketing tools, including Google Workspace, Slack, CRM platforms, Adobe, video tools, and AI-based tools. Experience with HighLevel, Command Alkon, HCSS, Procore, or other construction, project, dispatch, or production-related platforms is a plus.

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Preferred Qualifications

• Experience in sales, business development, account management, or a related customer-facing role
• Strong relationship-building and prospecting skills
• Experience managing opportunities in a CRM
• Ability to work independently and manage a territory or group of submarkets
• Bonus if you have experience in construction, trucking, logistics, heavy civil, aggregates, asphalt, or related industries
• Bonus if you have experience selling operational, financial, or technology solutions in a B2B environment

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Why Iron Sheepdog

Iron Sheepdog is building technology to modernize the construction materials and trucking supply chain. We help brokers, owner-operators, contractors, and producers operate with more structure, visibility, and financial efficiency.

This is a chance to join a company with strong momentum, a clear growth strategy, and a product that is solving real problems in the field. If you want a role where you can make an impact, build relationships, and help grow a network market by market, we’d love to talk.

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